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OKAI E-Kargo Electric Bike

OKAI E-Kargo Electric Bike

$1,999.00
Color: Black
Speed
20 MPH Top Speed
SPEED
Range
Up to 50 Miles
RANGE
Motor
500W Rated / 800W Max
MOTOR
Battery
47.9V, 14.4AH
BATTERY
Free Shipping Icon
FREE SHIPPING
3–5 Day Delivery (USA)
Return Policy Icon
14-DAY RETURNS
Hassle-Free Refunds
1-Year Warranty Icon
1-YEAR WARRANTY
Parts & Motor Coverage
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Performance

  • Motor Power: 500W Rated / 800W Max – strong torque and consistent delivery
  • Battery: 47.9V, 14.4Ah (689.7Wh) – for long trips and heavy-duty riding
  • Charging Time: Less than 8 hours with 2A charger
  • Charging Input: 100–240V – globally compatible
  • Charging Output: 54.6V / 2A – steady and safe power
  • Top Speed: 20 MPH – ideal for urban and delivery use
  • Range:
    • Throttle: Up to 25 miles
    • Pedal Assist: Up to 50 miles
  • Max Torque: 40N·m – ensures smooth starts with cargo
  • Max Gradient: ≤15% – manages city inclines with ease

Tires & Brakes

  • Tires: 20" × 3" Pneumatic – excellent grip and smooth rides
  • Brakes: Front and Rear Hydraulic Disc Brakes – for strong, responsive stopping
  • Braking Distance: Less than 33 feet – ensures safe stops even when loaded

Lights

  • Lighting: Customizable LED lighting bar – for visibility and night safety

Frame & Build

  • Frame Color: Black – professional and rugged aesthetic
  • Frame Material: Aircraft-grade Aluminum – built for durability and heavy loads
  • Cargo Compatibility: Add-on ready – for baskets, racks, or delivery boxes
  • Waterproof Level: IPX5 – handles splashes and light rain

Size & Weight

  • Dimensions: 65.75" × 27.56" × 46.46" – stable and maneuverable for cargo use
  • Weight: 72.75 lbs – solid, functional build
  • Max Load: 440.92 lbs – built for deliveries, hauling, or heavy riders

Rider Fit & Features

  • Recommended Age: 16+ years – suitable for teens and adults
  • Recommended Height: 5'3" to 6'3" – fits most adult riders comfortably
  • Terrain Adaptation: Supports both urban and moderate off-road conditions
  • Display: LCD touchscreen with app support – modern control at your fingertips

Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unridden or unused, and in its original packaging. You’ll also need the receipt or proof of purchase of that order. 

A Return Merchandise Authorization (RMA) must be requested from the supplier within 30 days from the date of receipt of shipment. To request an RMA, contact sales@thelumence.com 

​Returns may be rejected at the customer’s cost if items do not meet the above requirements.

For more info check out our Returns and Refunds page.

Warranty

Lumence OKAI Warranty Policy
What’s Covered
This warranty covers defects in manufacturing or materials that affect performance or safety, as well as malfunctions that occur under normal, intended use. Issues confirmed through inspection by OKAI or an authorized technician are also covered. If your OKAI e-bike is found to be defective within the warranty period, we will coordinate repair or replacement through the manufacturer at no cost to you.

What’s Not Covered
The warranty does not cover normal wear and tear, such as tires, brake pads, and chains. It also excludes damage from accidents, misuse, or unauthorized modifications. Any warranty claims based on subjective performance or preference are not eligible. Additionally, unauthorized repairs or tampering will void the warranty.

How It Works
You will be responsible for shipping the item to OKAI for evaluation unless otherwise arranged. OKAI covers return shipping after approved repairs or replacements. All claims are reviewed directly by OKAI to determine eligibility under their warranty terms.

Please note that Lumence does not offer warranties beyond those provided by OKAI. Any third-party service or damage not related to a manufacturing defect may not be eligible for repair or replacement under this policy. If you have questions or need help with a warranty claim, contact our support team and we will guide you through the process.