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OKAI Stride Electric Bike

OKAI Stride Electric Bike

$1,599.00
Color: Desert Sand
Speed
15 MPH Top Speed
SPEED
Range
Up to 25 Miles
RANGE
Motor
350W Rated / 700W Max
MOTOR
Battery
36V, 10.4AH
BATTERY
Free Shipping Icon
FREE SHIPPING
3–5 Day Delivery (USA)
Return Policy Icon
14-DAY RETURNS
Hassle-Free Refunds
1-Year Warranty Icon
1-YEAR WARRANTY
Parts & Motor Coverage
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Performance

  • Motor Power: 500W Rated / 750W Max – for smooth and responsive acceleration
  • Battery: 48V, 9.6Ah – ideal for mid- to long-distance city rides
  • Charging Time: Under 6 hours – recharge overnight and ride daily
  • Charging Input: 100–240V – globally compatible
  • Charging Output: 54.6V / 2A – safe and steady charging
  • Top Speed: 20 MPH – efficient for commuting and cruising
  • Range:
    • Throttle Mode: Up to 25 miles
    • Pedal Assist: Up to 40 miles
  • Max Torque: 65N·m – strong pedal assist and hill-climbing ability

Tires & Brakes

  • Tires: 27.5" × 2.2" Pneumatic – comfortable and stable for long rides
  • Brakes: Dual Mechanical Disc Brakes – reliable in all weather conditions
  • Braking Distance: Less than 33 feet – responsive and safe

Lights & Display

  • Display: Customizable LCD screen – provides real-time ride data

Frame & Build

  • Frame Colors: Desert Sand and Arctic White – clean and elegant finishes
  • Drive System: BAFANG Rear Hub Motor – with smart battery management
  • Waterproof Level: IPX5 – splash-resistant and suitable for light rain

Size & Weight

  • Dimensions: 74" × 21" × 43" – upright design for relaxed cruising
  • Weight: 64 lbs – balanced between sturdiness and portability
  • Max Load: 265 lbs – suitable for most adult riders

Rider Fit & Features

  • Recommended Age: 14+ years – for teens and adults
  • Recommended Height: 5'1" to 6'3" – accommodates a wide rider range
  • Terrain Adaptation: Best for flat surfaces and paved paths
  • Riding Modes: Throttle and Pedal Assist – flexible ride options

Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unridden or unused, and in its original packaging. You’ll also need the receipt or proof of purchase of that order. 

A Return Merchandise Authorization (RMA) must be requested from the supplier within 30 days from the date of receipt of shipment. To request an RMA, contact sales@thelumence.com 

​Returns may be rejected at the customer’s cost if items do not meet the above requirements.

For more info check out our Returns and Refunds page.

Warranty

Lumence OKAI Warranty Policy
What’s Covered
This warranty covers defects in manufacturing or materials that affect performance or safety, as well as malfunctions that occur under normal, intended use. Issues confirmed through inspection by OKAI or an authorized technician are also covered. If your OKAI e-bike is found to be defective within the warranty period, we will coordinate repair or replacement through the manufacturer at no cost to you.

What’s Not Covered
The warranty does not cover normal wear and tear, such as tires, brake pads, and chains. It also excludes damage from accidents, misuse, or unauthorized modifications. Any warranty claims based on subjective performance or preference are not eligible. Additionally, unauthorized repairs or tampering will void the warranty.

How It Works
You will be responsible for shipping the item to OKAI for evaluation unless otherwise arranged. OKAI covers return shipping after approved repairs or replacements. All claims are reviewed directly by OKAI to determine eligibility under their warranty terms.

Please note that Lumence does not offer warranties beyond those provided by OKAI. Any third-party service or damage not related to a manufacturing defect may not be eligible for repair or replacement under this policy. If you have questions or need help with a warranty claim, contact our support team and we will guide you through the process.